GuaranteeThree Unique Warranties:
We provide three unique warranties to protect your investment.
We want you to be completely satisfied with your purchase.
1) 90 day, 100% Money Back Guarantee:
All artwork purchases are covered under our 100%, "take 90 days to decide" money back guarantee. If you are not satisfied with your purchase you can return it for a credit, refund or exchange for up to 90 days. Some limitations apply, essentially to prevent internet fraud which, unfortunately, does happen. See the page on Returns for details.2) Lifetime Fade-Free Warrantee: Jennifer's work is exclusively printed using fade-free fine art archival papers and inks. All artwork comes with our exclusive Fade-Free Warranty designed to protect your investment; if your artwork fades we will replace it at no charge for as long as you own it. Just return the artwork to us and we will ship you a new piece. This applies only to artwork that is displayed indoors and not in direct sunlight.3) Lifetime Framing Warranty: If you purchased your artwork framed from us, and if your framed artwork somehow does get damaged because of our framing, we will reframe it or replace it at no charge. Sometimes the materials used by framers --such as tape, matte board, backing board, etc, can damage your artwork. To prevent this we use only use the finest archival materials, and we guarantee that our framing will not damage your artwork in any way. However, if for some reason something was ever to happen, you are 100% covered. This warranty applies to each and every piece we frame and mat for you. Our unique Authenticity Label, which is placed on the back of every piece framed by us, must be present on your piece for this warranty to be honored. This warranty does not apply to pieces which are not framed by us. |
Copyright © 2013 Jennifer Durham Photography. Images by Jennifer Durham